It is part of our job at Russell’s Moving and Storage to guide our clients through what can be a confusing process. This is complicated by the fact that we movers have our own unique language that is not easily understood by the people who use our services. Hence, we’ve created a glossary of the most commonly used moving company terms in order to help you.

• AMSA (American Moving & Storage Association) Certified Mover: This body certifies interstate carriers who provide moving services as granted by the Federal Highway Administration (FHA). AMSA certified movers are bond to abide by the AMSA Code of Conduct meaning that they must behave in an ethical and efficient manner when serving the public.
• Bill of Lading: The Bill of Lading is an important document that is essentially a receipt for your household move. This detailed list of goods shipped also includes a contract for the transportation of your property. You should never sign it without looking it over to be sure that it is accurate.
• Bingo sheet: This form allows our operators or the customer to check off items as they are delivered. This precaution helps to ensure that no items are missing.
• Carrier: This is the company that will be transporting your property to its new location. In other words, this is us.
• Gross weight This is the weight of a moving truck once all items that are to be transported are loaded into it.
• High value article: Typically, these are items that are estimated to have a value of more than $100 per pound. These items should be disclosed to the mover so that extra precautions are taken for their safety and your peace of mind.
• Intrastate move: This is the movement of goods within the boundaries of a particular state as opposed to an interstate move.
• Registration number: This refers to the number that is used to identify and track your shipment. It should be on all documents and correspondence related to your move. It can also be referred to as the “order number.”
• Standard coverage: As movers we are required to provide our customers with a minimum amount of coverage for their belongings in the event they are damaged. This coverage is a bare minimum. If you have priceless, irreplaceable items you may opt to have more coverage to protect your belongings.
• Move coordinator: Your move coordinator manages the details of your move from the beginning to the end. He/she keeps you informed about the status of your property and serves as your single point of contact should problems arise.

We hope that this partial list of moving terms will help make the moving process easier for you. It is part of our job at Russell’s Moving and Storage to put you at ease as you start out on the exciting adventure of relocating to a new neighborhood or city. Our movers in Burbank are efficient, fast and friendly. This is why our Thousand Oaks moving and storage company comes so highly recommended by people just like you.